Glossary and Terms
Bags lined with foil that shield EAS tags from detection by the EAS detection equipment installed at store entrances/exits.
Short for Closed Circuit Television. These are surveillance cameras used to observe customer behavior and detect theft.
Short for Electronic Article Surveillance. This technology uses a passive device attached to merchandise that can be detected by special sensor equipment, usually placed at the entrance/exits at a store if it is not deactivated or detached. There are two types of EAS devices in general use: Acousto-Magnetic (AM) and Radio Frequency (RF). The general industry standard is for AM EAS devices to operate at 58 kHz and for RF EAS devices to operate at 8.2 MHz.
Electronic devices made to interfere with the EAS detection equipment placed at store entrances/exits allowing EAS tags on unpaid merchandise to leave the store undetected.
These are tags equipped with EAS devices (AM and/or RF) attached to merchandise that trigger an alarm if taken from the store. Their shape and method of attachment to the merchandise can vary greatly, ranging from adhesive-backed tags hidden that look like labels hidden inside boxes, to large plastic covers over bottle tops, to devices attached to boxes by locked steel cables. EAS tags are generally detached or deactivated by store personnel using specialized magnetic detachers or other devices.
Usually the head of the ORC gang. It is the person who directs the “mules” regarding what merchandise to steal. The “fence” then buys the stolen merchandise from the “mules” at a price deeply discounted from its true retail value. The stolen merchandise is sold by the “fence” on-line, at flea markets or to pawnshops at a higher price than he/she paid to the “mule,” but less than its full retail value.
Short for Loss Prevention Technology. These are security devices specifically designed to deter and detect theft, including EAS devices and CCTV.
Special magnets used to detach and remove the EAS tags on the merchandise. ORC thieves bring magnetic detachers into stores to remove the EAS tags without paying for the items thus allowing the merchandise to be taken from the store without detection.
The thief that physically steals, or assists in stealing, the merchandise from the store. The merchandise the “mule” steals is generally directed by their “fence” who also buys the stolen merchandise at a fraction of its retail value.
Short for Organized Retail Crime. This refers to theft of retail products, generally from a retail establishment, by an organized, professional crime ring. A single person acting alone is not considered ORC. An ORC theft ring plans thefts of targeted items and develops channels to sell the stolen merchandise.